Hi, I’m Ayushi!
Lead Product Designer, Amazon Web Services
I architect human experiences at the intersection of AI capability and user trust, shaping how people interact with systems that are powerful, probabilistic, and often opaque. I believe the most interesting design problems in AI aren't about capability. They're about trust - when does a user believe what a system tells them, and what happens when it gets something wrong.
12+ years across engineering and design. My process is research-led. I start with what's actually true about users before I touch a frame. I build functional prototypes in code to pressure-test ideas fast, work directly with models, and use data to make sure design decisions move the needle.
Outside of work I'm training Muay Thai, deep in a crochet project, or chasing the next travel adventure.
Ask anything about my work
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From Information to Insight: Redefining Travel Planning using Alexa’s AI
Architecting the foundational multimodal LLM experience for Alexa’s next generation of expert intelligence.
88% positive sentiment, 6.9/7 CSAT - blueprint for all future Alexa LLM experiences
When Agents Misbehave: UX Failure Modes and Design Patterns for Human-Agent Coordination
Developing design patterns to manage misbehavior and restore user agency in autonomous AI systems.
Foundational agentic AI recovery patterns being adopted in AWS SageMaker
Solving the Blank Screen Problem on Alexa: The Multimodal Response Builder
A research-led initiative to replace code-heavy workflows with a templatized system for 100k+ skill developers to build at scale
Reduced developer build time from 5 days to 15 minutes - 15% ecosystem growth in 3 months